Buying Rule: Always Ask for Three Documents
By Maury Kauffman
9/21/2020 at 1:20 PM
I sell dozens of pieces of fine jewelry every month to clients in Tucson and nationwide. 14K and 18K white gold and yellow gold rings, pendants, necklaces, bracelets and earrings by the dozen, in every color of the rainbow! These beautiful pieces are set with diamonds, rubies, emeralds, sapphires and other semi-precious gemstones. If you dream it, I have it or can custom-make it for you. I also buy old gold and accept trade-ins too. To learn more contact me here.
Did you know, when you acquire fine jewelry, you should always receive three documents?:
1) Statement (or invoice) that describes your new jewelry in complete detail. “Bracelet” under description is simply not good enough. The description should include: number, size and weight of all diamonds and/or gemstones and the type of gold or precious metals used and of course the value paid. If it’s a ring, it’s size should also be written down.
2) Guarantee: A written document that explains, "what you've acquired is genuine." In other words, that whatever the jeweler told you, was the truth and that he's backing-up his statements in writing.
3) Warranty that explains what happens if the piece breaks or requires a repair. Did you know, I offer a full one year written warranty covering basic wear-and-tear on all new jewelry I sell. It’s important and puts my client’s minds at ease. Here’s what mine says:
“This item is guaranteed to be free of defects in materials and workmanship. If this item should become broken or damaged, by normal, everyday wear, within 1 year of the purchase, we will repair or replace it at no cost to the owner, provided the piece was not altered or engraved or the damage was not due to the negligence of the wearer or third party. Any type of service or repair on the piece, including cleaning, by any jeweler or anyone else, voids this warranty immediately.”
Finally, I am in compliance with the USA Patriot Act & the Diamond Best Practice Principles Assurance Program.
If your jeweler doesn't offer these documents to you, ask for them. If he refuses, consider finding a new jeweler or call me
I’m Maury Kauffman, your friend in the jewelry business.